Your Paragon Logon ID is the same as your Centegra Logon ID. What does this mean? The User ID you use to log into the Centegra PC’s or Laptops at the hospital is the SAME user ID you use for Paragon.
IMPORTANT: The Logon id used for Paragon must be typed in lower case. However, your password is typed as you normally would in mixed case.
If you use a Shared Workstation that auto logs in to the network, you use your Centegra Userid and password to access Paragon.
For remote users, The Userid for Paragon is the SAME userid you use to connect to Centegra if you are at a remote location using access.centegra.com
If you normally use your Physicians Portal id on a shared workstation, you may be forced to reset your Domain password. Paragon will not let you log in if your Centegra Login account is expired.
To tell if your Centegra Password is expired and needs to be changed; from any workstation at the hospital you may point your browser at: http://passwords.centegra.com/ and log in to the tool. If your password is expired it will force you to change it.
Alternatively, if you don’t have access to a hospital workstation, you can log into https://access.centegra.com with the same user account. If your password is expired, you will be prompted to change it during the login process.
If you cannot find the Citrix Applications on a Centegra PC, and they are not on the desktop, or under Start, All programs, Citrix Applications, please contact the Helpdesk at ext. 4357.
If your password is correct and not expired, and you still cannot log into Paragon please contact the Helpdesk at ext. 4357.
If you attempt to use a Tap-N-Go workstation with your badge, and it indicates your badge is not enrolled, you can select do not enroll and log in w/o attempting to enroll. Also open a Ticket with the helpdesk to enroll the card so that you may use Tap-N-Go at a later time after registration.
You will have to change your Centegra Password every 90 days.