New Paragon support line

Starting Monday, October 21, there will be a new support line available to physicians to call for immediate Paragon support, (815) 759-4330. The line will be staffed by Paragon EMR Support Liaisons, Prapti Desai and Michael Millare. Prapti and Michael are available on-site at the main hospitals from 8 am to 1 pm, or via the new support line 24/7. If the issue identified goes beyond the level of support offered via the Paragon support line, the Liaisons will hand off the call to the regular Help Desk. Please contact Robin Purdy, DO, with questions about this new service which is being offered to increase physician satisfaction and promote further adoption of our new EMR.