There is a limitation while using the instructions box. Up to 150 characters can be typed which will appear on the screen for the RN/HUC to view.
In the example below, the scroll bar on the right of the instructions box is grayed out. Keep the instructions short enough such that the scroll bar remains grey. Any text entered beyond that will not be visible to the RN/HUC as they do not have a scroll bar for the instructions box in their application. The example below shows how much text CAN be entered and still be visible to RN/HUC.